FAQ’s
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What services do you offer?
I provide a wide range of administrative support services, including email management, appointment scheduling, booking processing, research, and data entry. My experience means I work a lot with sole traders and small businesses in the antenatal and baby to preschool class sector.
However, I have experience in many other sectors, from Hospitality to Construction, and the variety is one of my favourite reasons for being a VA.
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How can a virtual assistant help my business?
A virtual assistant can help by taking over time-consuming administrative tasks, allowing you to focus on delivering and growing your business.
From managing bookings and handling customer inquiries to organising your schedule and conducting research, I can help ensure your operations run smoothly.
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What are the benefits of hiring a virtual assistant over an in-house employee?
Hiring a virtual assistant provides flexibility and cost savings. You only pay for the time and services you need, without the overhead costs associated with an in-house employee, such as office space, equipment, pensions or PAYE.
Additionally, you gain access to specialised skills and support tailored to your business needs.
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How do you ensure confidentiality and data security?
I take confidentiality and data security very seriously, using secure, encrypted communication channels and cloud storage solutions to ensure your data is protected.
If we work together we will have a legally biding contract and data protection agreement.
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Can you do one off tasks or does it have to be a monthly commitment?
Yes, I really like the mix of one off projects alongside my regular monthly clients Having worked in hospitality and events, I am familiar with the peaks and trough that many businesses experience.
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How do we communicate and collaborate effectively?
However works best for both of us and your business! We can communicate and collaborate through various tools such as whatsapp, email, video calls, and project management platforms.
I am flexible and can adapt to the communication methods that work best for you. Regular updates and check-ins are a great way to make sure we both know exactly how things are going.
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What industries do you specialise in?
While I offer services to various industries, I specialise in supporting businesses within the antenatal and baby to preschool class sector. My understanding of this niche allows me to provide tailored and effective administrative support that meets the unique needs of these businesses.
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What about Insurance?
I have Professional Indemnity Insurance via PolicyBee. I am also registered to process data with the Information Commissioners Office as per the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
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What is your pricing structure?
My pricing structure is flexible and based on the services you require. I offer hourly rates, monthly retainer packages, and project-based pricing to suit your specific needs and budget. Please contact me for a detailed quote tailored to your requirements.